This service is provided at no additional cost by Greenwood County.
Is there an alternative way to receive CodeRED notifications?
A free application for both iphones and androids is available to receive emergency notifications. The app will also receive weather updates anywhere you are located in the Continental United States for an annual fee of $4.99 after a free month. This can be downloaded on Google play or Appstore.
What circumstances might prohibit CodeRED from delivering a message to me?
If you have only cordless phones in your residence, the power is out and you have not registered an alternate phone number, CodeRED will not be able to contact you.
If your line is busy for an extended period and your calls do not forward to voice mail or an answering machine in a busy condition, after three tries, CodeRED will stop calling your number.
It’s best to have an alternate phone number in the calling database for these situations. If you have a privacy manager on your main phone service, CodeRED will not be able to contact you unless you have registered an alternate number that will accept the call.
What if the line is busy?
CodeRED will try up to two more times.
Will CodeRED leave a message?
Yes, CodeRED will leave a message on a machine or on voice mail. Part of the CodeRED solution is the patented ability to recognize answering devices and leave the message completely in one pass.
Why do I need CodeRED?
CodeRED provides an additional level of safety. If power goes out, you may not be able to depend upon TV. However, because telephone lines are self-powered and most people now have cell phones, we can continue to keep you informed through messages delivered by CodeRED.
What kind of situations may I get calls about?
Severe weather situations, substantial utility outage, evacuation notices, missing or lost persons, fires or floods, major roadway issues, significant criminal situations, chemical spills or gas leaks. In short, CodeRED can be used for any emergency alert.
Does this mean I get a lot of calls?
No. CodeRED will be used when emergency situations arise that you should know about.
Who gets notified?
The system will only contact those individuals in the affected area as determined by the national weather service or local government.
Where does my information get stored?
All information such as phone numbers and addresses are stored in the private CodeRED database. Local emergency management and government agencies do not have access to this private information.
What else does it do?
The CodeRED system also has a weather warning system. This program allows residents to opt-in and receive notification of severe thunderstorm, tornado, flood, or winter storm warnings.
How do I sign up?
Click here for fast and easy registration or call 864-942-8553. You may sign up for emergency notifications, weather notifications, and general notifications.
What is Code Red?
CodeRED is a new service that can notify residents by telephone, email, or text about emergency situations. The system is capable of sending messages only to people affected by a particular situation, such as an evacuation and missing child, or to the County’s entire population. It is considered to be similar to a reverse 911 call.